MOBILE MARKETING LEADS FOR INNOVATIVE BUSINESS AND
THEIR ADVENTUOUS LEADERS
Mobile platform for marketing
and retail for all types of businesses is a requirement for those who want to
run a successful business in 2013. I
know the importance of this to the success of my nightclub and restaurant. My
target audience grew up with technology and rely on their peers recommendations
about where they should shop, what they should wear, and what restaurants and
clubs they should go to get the best service and entertainment for the money. Despite all the research that is out there on
mobile usage by “Reach”, why is it that less than 2% of U.S. marketing
spending, or just 2.6 billion currently goes toward mobile advertising
(eMarketer)?
To be painfully truthful, mobile
is still a very much-undiscovered territory in the digital marketing
arena. Businesses and entrepreneurs who
are adventurous and innovative are using it very sparingly. In fact, the Chief
Marketing Council says that it is only being used by 16% of companies even
though it has been proven to establish and foster customer engagement that
theoretically leads to more sales. This is a huge land of opportunity to
increase sales but most businesses don’t get it.
Here are some statistics to
shed light on the opportunity:
The Reach
· In 2012, the U.S. saw a 55% increase
in smartphone subscriptions to reach 98 million smartphone subscribers,
representing 42% of all U.S. mobile users (comscore).
· According to Mobile Marketing
Association, more people in the world own a mobile device (835 million) than a
toothbrush.
· According to a Morgan and Stanley
report, smartphones will be the number one way people will access the internet
in 2013 and beyond
· According to eMarketer, the amount
of time US consumers spent using mobile devices in 2012- excluding talk time-
will grow 51% to an average 82 minutes per day, up from 34 minutes a day in
2010.
SoLoMo! The number of Social, Location-based
Mobile campaigns successfully deployed is still small but they are gaining
traction and compelling action. Examples include Chili’s driving location-based
foot traffic to their restaurants and surrounding businesses (yes, other
stores) via an offer for free chips and cheese dip and GranataPet’s “Check
In! Snack Out!” campaign facilitates hundreds of instant gratification dog food
trials via a Foursquare check-ins at high-traffic billboards
The Relevancy
▪
According to eMarketer, 1 in 10 people currently redeem
mobile coupons – 10 times the redemption rate of many traditional coupon
channels
▪
According to MobileMarketer.com, 70% of mobile search users
complete their tasks after one hour as compared to only 30% using a PC
▪
According to a BIA / Kelsey Group study, once searchers on a
smartphone find a local business, 61% call the business and 59% visit the
location
▪
According to comScore, nearly 86 million Americans now shop
on their smartphones – this pronounced shift in consumer behavior and shortening
of the awareness-action paradigm is simply too significant for retailers to
ignore
▪
Google reports that 71% of users search on their smartphones
because of an ad they saw, whether from traditional media, online ads or mobile
ads and 82% of users notice mobile ads, 42% of those who notice mobile ads
click on the ad, 27% contact the business, 35% visit the website and 49%
purchase.
The Discount
▪
According to the Wall Street Journal (see info graphic below), the
cost and market for mobile ads in 2012 remains relatively small compared to
other outlets like television (10x cheaper) and the Web (50% cheaper)
▪
Among all interactive marketing platforms, mobile marketing
is expected to grow 38% over the next five years with an estimated $8.2 billion
being allocated to it by the year 2016
http://digitalbarandgrill.com/5-reasons-why-mobile-must-matter-in-2013/
Summary
As the statistics show, mobile platform for marketing is a gold
mine for innovative businesses and adventurous entrepreneurs. I plan to use
this in my nightclub and restaurant to drive sales and traffic. Some ideas include:
·
Having a professional looking website that contains menus,
location, and hours. A blog with links
to Facebook page, Twitter and YouTube.
·
A Facebook business page that is updated constantly with events
and specials etc.
·
An optimized Google place listing
·
Foursquare listing where offers for specials and discounts for
Foursquare customers who check in repeatedly
·
Offer coupons to people who visit social coupon sites Livingsocial
or Groupon.
·
·
Have brand kiosks with 19 inch digital screens that entertain
the customers with brand specific content including trivia games and club
promotions
·
Hold an American idol type contest where people can text in
their vote
·
Do a raffle for tablets and TVs
·
Let subscribed customers know which bands are playing and when
Melody,
ReplyDeleteGreat topic for your blog! It would be easy to assume that mobile marketing has already been overused with the explosion of devices and apps for those devices in recent years. However, as you pointed out there are a lot of opportunities to market on this platform. I like the research that you included in the blog and also bringing this to my attention for my own marketing efforts. Great Post!